My ticket barcode isn’t scanning - what should I do?
Edited
If your barcode doesn’t scan, don’t worry - the venue team will help you.
Try these quick checks first:
Make sure your screen brightness is turned up.
If you’ve printed your tickets, make sure the barcode isn’t smudged or faded.
If it still won’t scan, visit the box office - they’ll confirm your booking manually.
Was this article helpful?
Sorry about that! Care to tell us more?